Shipping Policy
Last updated: April 2026
Shipping Coverage
We currently ship across India. We use trusted courier partners to ensure your sticker sheets reach you safely and on time. International shipping is not available at this time.
Delivery Timelines
| Region | Estimated Delivery |
|---|---|
| Metro Cities (Delhi, Mumbai, Bangalore, etc.) | 2–4 business days |
| Tier 2 Cities | 4–6 business days |
| Tier 3 Cities & Rural Areas | 5–8 business days |
| North-East & Remote Pincodes | 7–10 business days |
⚠️ Delivery timelines are estimates and may vary due to weather, holidays, or courier delays.
Shipping Charges
Free Shipping
On all orders above ₹499. No coupon needed — automatically applied at checkout.
Standard Shipping
A flat fee of ₹49 for orders under ₹499. Applied at checkout.
Order Processing
- Orders placed before 2:00 PM IST on business days are processed the same day.
- Orders placed after 2:00 PM or on weekends/holidays are processed the next business day.
- You will receive a confirmation email with tracking details once your order is shipped.
Order Tracking
Once your order is shipped, you can track it from your My Account page. You will also receive email notifications when your order is shipped, out for delivery, and delivered.
Undelivered / RTO Orders
- If a delivery attempt fails (incorrect address, unavailable recipient), the courier will make up to 2 additional attempts.
- If all attempts fail, the order will be returned to us (RTO — Return to Origin).
- For prepaid orders, a full refund will be processed after we receive the returned package.
- For COD orders, re-shipping may be available at additional cost.
Pincode Serviceability
Not all pincodes may be serviceable. You can check if your pincode is eligible for delivery during checkout. If your pincode is not serviceable, we recommend shipping to an alternative address in a nearby serviceable area.
Questions?
For any shipping-related queries, contact us at support@tiezhi.in or visit our Contact Page.